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Whether you have limited web design experience or have been designing websites for years, this list probably includes at least one mistake that you or someone you know has been making (or are about to make) during the web design process.

5 Things to Hate About Web Design (and how to fix them) Image
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5 Things to Hate About Web Design (and how to fix them)

Matt | Saturday, September 22nd, 2007 10 comments

What do you hate most about websites ? If you browse websites as much as we do, then there is a lot to hate. Because there are so many terribly designed, user non-friendly websites on the Internet today, we have put together this short but detailed list of things to hate about web design. In addition to compiling this list, we’ve also provided a solution for each of the problems.

When creating a web design, there are a number of things that a web designer should take into consideration if their goal is to produce a high quality, user friendly website.

1. Vomit Inducing Color Schemes

There is nothing worse than visiting a website and seeing a borderline-gruesome, mismatched, out of control color scheme. As basic as it is, some people have a terrible time choosing successful color schemes. Though there are millions of colors to choose from, it doesn’t have to be a difficult process. Whether you want to pay for a piece of software that will significantly simplify the color scheme selection process or use one of the free color scheme tools available on the Internet, you will be implementing attractive and successful color schemes in no time.

To Pay

If you want to pay for a color scheme application that will do all of the work for you, then your best solution is the Color Schemer Studio. Located at http://www.colorschemer.com/index.php and available in both Mac OS X and Windows flavors, this tool not only builds you an entire color scheme based on a single color, but it also generates monochromatic, complement, split complement, triad, tetrad, and analogous harmonies based off of that same single color that you choose. It is absolutely remarkable. There are a lot of other neat and extremely useful features built into this application, too.

Not to Pay

If you would rather not pay the $49.99 for the Color Schemer Studio (even though it is worth every penny), then there are free alternatives available. Navigate to http://www.colorsontheweb.com/colorwizard.asp and you will find a Flash based color scheme tool called the Color Wizard. Although not quite as user friendly as the Color Schemer Studio, the Color Wizard has a lot of features built into it. You can either enter a hex color code or move the sliders back and forth to find the color that you’re looking for. The Color Wizard also gives you multiple harmonies based off of the single color that you choose. The Color Wizard is a solid (and free) color schemer product. The only downside to the Color Wizard is that it is available only to be used on the Internet. In comparison, the Color Schemer Studio does not require an Internet connection since it located on your computer’s hard drive.

Less is More

When choosing your color scheme, don’t use too many colors. The statement “less is more” should always be applied during the color scheme selection process. How many colors should one use? Thats a difficult question to answer. Although there is no set number, it is generally best to work around three colors if possible:

  • Primary color: The main color that occupies the majority of the page. The primary color sets the overall tone.
  • Secondary color: The second color that has a purpose of backing up and reinforcing the primary color. The secondary color is usually a color that is similar to the primary color.
  • Highlight color: This is a color that is used to emphasize certain areas of the page. It is usually a color which contrasts more with the primary and secondary colors, and as such, it should be used with moderation. If you’re using color schemer software like the ones mentioned above, it is common to use a complimentary or split-complimentary color for this.

There are a lot of resources available on the Internet that explain color schemes in greater detail. However, if you use any of the color schemer solutions mentioned above and follow the basic tips which we have mentioned, then you shouldn’t have a problem creating a beautiful color scheme for your website.

2. Flash-al Abuse

When used excessively or in inappropriate places, Flash is terrible for your website – terrible for Search Engine Optimization and perhaps more importantly, terrible for your visitors. Don’t get us wrong – Flash is a remarkable program that allows creative multimedia geniuses to produce some fascinating work. However, the following implementations of Flash should be excluded from your website:

Navigation

Probably the most abused and misused method of using Flash, Flash navigation is usually bad or extremely bad. Why is it bad you ask? Well, there are a number of reasons:

  • Search Engine Optimization: If you’re familiar with SEO, then you know the importance of having text on your website. Text is what makes indexing your website in the search engines possible. The problem with Flash is that the search engines do not go inside of the Flash files to collect the text information. What this basically means is that when the search engine spiders crawl through your website and come across your Flash navigation file, they crawl right over the top of it. If you have keywords in your Flash navigation that are relevant to the content of your website, then they won’t be indexed or even noticed by the search engine spiders.
  • Page load time: Using Flash for your navigation will slow down the load time for your web page. Yes, using anything on your website will add to the load time; however, some things (such as Flash navigation) are avoidable. Some Flash file sizes are larger than others – the larger the file size means a longer download time means the more your already impatient visitors have to wait.
  • User non-friendly: The purpose of website navigation is to provide for your visitors a means of, well, navigating throughout your website. Flash navigation crosses over from bad to extremely bad when the visitor must wait for an animation to complete each time their mouse cursor rolls over an item in the menu. In case you didn’t already know, people hate waiting. There is nothing worse than having to wait even just a few seconds in order to activate a particular navigational item after rolling over it. Not only can the animations be annoying, but sometimes the menus are just downright confusing (i.e. Picture elements are used instead of words for each item).
  • What about people who don’t have Flash?: Not everyone is using Flash these days. Although it is usually rare that someone doesn’t have Flash activated on their computer, it still occurs. These Flash-disabled users will have no way of finding their way around your website. And since one of the key ingredients to a successful website is navigation, not having navigation to those with Flash disabled will make your website look quite terrible (and more importantly, non-interactive and useless).

The best way to build a SEO friendly, fast loading, user friendly, ultra compatible navigational menu is by using CSS (cascading style sheets). CSS solves all of these problems that you will encounter when using Flash navigation. There a number of free CSS navigational menu resources available on the Internet. Dynamic Drive CSS based navigational menus located at dynamicdrive.com are extremely popular and widely used by web designers and web developers, including us.

Flash Intros

Without a doubt the worst way to use (or should we say misuse) Flash is to have a Flash intro on your website. In case you don’t already know, Flash intros are those annoying animations that play when you first arrive at some websites. If the content of your website is engaging and useful, then there is no real reason to have a Flash intro. Adding to the fact that most people are impatient when surfing the web, many of them do not have the time or patience to watch a lengthy Flash intro.

If you’re going to have a Flash intro, then at least include a “Skip Intro” button that is clearly visible to the user. Even better, instead of making the Flash intro something that is automatically shown to all visitors, place a descriptive link somewhere inside of your website that, when clicked, allows the user to view your promotional animation (usually what Flash intros are).

Finally, be careful with the inclusion of sound in your Flash intro. If someone has their speakers turned up to a high volume, then you could be responsible for scaring the living daylights out of them (and scaring them away from your website as well).

3. Information Overload

Having too little information on pages of your website can make them seem bare and boring; however, having too much information can overwhelm the user (which isn’t something you particularly want to do). Ads, images, text, more ads, navigation, secondary navigation, content, more ads… they all start to add up.

Although there is no rule as to how much information per web page is enough, you should try and limit your web pages to the following:

  • Header/logo: All websites need a header/logo to identify who they are. For usability purposes, try and keep the height of your header at a moderate size. Most of our headers are no more than 200 – 300 pixels tall. Anything taller than 300 pixels and you take the risk of forcing the user to have to scroll down just to see the navigation and content of your website. Yes, we want the user to look at the navigation and content of your website; however, less scrolling makes for an easier and more enjoyable visit for the user.
  • Navigation: All websites must have a functional navigational system in order for users to be able to find their way around the website. Using vertical or horizontal menus are a matter of personal preference. Although one menu is necessary, try not to have more than one. Multiple navigational menus can easily confuse the user. If you have a lot of sections on your website, then try using a CSS drop down menu which will allow you to include a great deal of navigational items while taking up a minimal amount of space.
  • Ads: Many websites provide a service to their visitors for free. It is because of advertisements that most of these services are available for free. When using advertisements, don’t abuse their usage. Google AdSense allows a maximum of 3 ads per web page for a reason – too many ads can make your web site look like spam in no time. Placement of advertisements is also important. Don’t try to trick your visitors by placing your ads in areas where they look like actual content on your web site. People do not like to be tricked. If they want to visit your advertising sponsor, then they will click on the ad.
  • Content: Each web page should have an area for content. This main section should be the focal point for each web page. Having a lot of information about the topic for each web page is absolutely fine. Make sure not to include too many different topics on one web page. Instead, split the topics up and allow for each to have its own page.
  • Images: Use images moderately and only when necessary in your content area. Images take longer to download than text. Make sure that your images are properly compressed so that the download time for your web pages are not compromised due to large images. Nothing says “amateur web designer” more than having large, uncompressed images that take minutes to load.
  • Footer: The information contained in footers vary from website to website. Try not to stuff too much information in the footer – especially important information. Not all users scroll down to the bottom of web pages to see the footer – some stop at the end of the content. If you have important information that must be placed inside of the footer, then begin the footer soon after the content area ends. Placing the main links for your website in the footer is a practice commonly used by designers.

There may be additional things that a website requires depending on the topic and the industry; however, all websites should contain these 6 elements. Developing a navigation and layout strategy before building a website is essential in guaranteeing that your website doesn’t suffer from information overload.

4. Image Text: A Big No No

Like a car inside of an airplane hanger, text does not belong inside of an image. The only exception to this should be using text inside of a logo. Yes, it can be boring using the same text that everyone else uses for their websites. However, you can still make rich and compelling designs without sticking fancy text inside of your images.

There are a few reasons why using text inside of images is a no-no:

  • Larger image file sizes: Each piece of information inside of an image adds size to the file. As we mentioned earlier, the larger the file size means a longer download time means the more your already impatient visitors have to wait.
  • Not SEO friendly: Just like Flash files, search engine spiders cannot detect the textual information inside of image files.

If you have an image that requires text, then try an alternative method using CSS layers. Not only is this method easy to implement, but it will help keep the image file size smaller. It is also SEO friendly.

5. Attack of the Columns

No, this isn’t a spin off of the Star Wars movie. Attack of the Columns is a phrase we use when a web designer uses more than a few columns in their layout. Some designers believe that by using more than a few columns they can better organize and display the information on their web page. The problem is, just like information overload, using too many columns will overwhelm the user.

When more than 2 or 3 columns are used, a focal point is usually eliminated from the web page. Without a focal point, the user has no idea where to look. Instead, the user’s eyes wander aimlessly throughout the web page. This will cause the user to feel confused and overwhelmed and might make them go to a similar website with a cleaner, less-busy layout.

Even if there is a focal point, there is probably going to be too much information on a 4+ column layout. If huge sites with massive amounts of content (i.e. Amazon.com) are able to work with a 3 column layout, then there is no reason that any other website can’t do the same. Plan your layout before you start building your website and you will find that even if you have a lot information and content, a 3 column layout is more than enough.

Happier Visitors

These 5 Things to Hate About Web Design are very important – perhaps the most important things a web designer should take into consideration when building a website. All 5 of these items have one thing in common: when followed, the user will have an easy, fast loading, straight forward experience when they visit your website. What more could they ask for? Well, maybe less advertising.

About the Author...

Matt is the Director of Operations at CHROMATIC. He is really intrigued by all aspects of the web, business, and everything in between. Matt has been told that he has a sometimes unhealthy passion for going above and beyond to over-deliver for clients. That's just who he is, though. He's big on Macs, music, the outdoors, and long, spontaneous road trips.

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  1. “As basic as it is, some people have a terrible time choosing successful color schemes.”

    I have to tell you, I find your page colors quite bad. Your links are barely visible (not NEARLY enough contrast).

    And finally, you mention avoiding “Information Overload” — your post weighs in at roughly 2500 words. At the average human reading speed of 250-300 words per minute, your post takes people almost 10 minutes to read. That’s an awfully long blog post.

    (I didn’t even read it all).

    Also talking about navigation — your JavaScript navigation is as accessibility-breaking than Flash navigation (if not more so)! Have you ever seen CSS based dropdown menus?

  2. If you’re looking for a great color scheme application, try Kuler from Adobe Labs.
    You can see other popular schemes, or create your own.

    http://kuler.adobe.com/

  3. Kyle -

    Thank you for your comment.

    I’m sorry that you don’t like our color scheme, but you’re the first to say so. There is a style sheet switcher in the upper right corner of the page that allows you to switch to a white background if you have trouble reading it. That should solve that problem for you.

    As a matter of fact, the navigation is built with 100% CSS, there is no Javascript.

    And as for “information overload” because of a lengthy article – information overload has nothing to do with the length of an article, but instead the amount of different information spread throughout the page. Anyone interested in the article takes the time to read it.

    Have a nice day!

  4. #6: Snap Previews…

  5. Great job bashing flash and people with bad taste. I agree with you on most of the things.

    Your web site is very user friendly and has a lot of great tips that i might use in my future designs.

  6. Hi,
    I am Bijoy Yohannan. Your tips were truly great!
    Well.. To be frank I am basically a hardware and networking professional and I just tried my hand over web designing a couple of weeks back for my organization.
    Now, the problem is: I have been using the GPC for page creation and it has a lot of limitations. Hope if you would have a look at the page that I have created and ping me some advice

    Well
    I wish I could create a site like yours…

  7. Another great article. I am in complete agreement with you on flash and would readily steer customers away from its use for navigation. It’s a nice program for other purposes, but can devastate SEO value if it’s overused.

  8. Um…time to read up on flash and SEO my friends. Oh, and like it or not Flash is in growing demand (even when I attempt to steer clients away from using it).

  9. I agree with everything in this post. I am a graphic designer, that only started building my own sites about two years ago and really getting into SEO. I love flash and believe it is a great and powerful program, but try to steer away from it due to SEO and accessibility. There is the swf object and the fact that Dreamweaver CS4 automatically installs scripts for alternate content, but the extra markup, in my view,cancels it out. I build almost all of my sites with css positioning now and believe it helps with SEO tremendously, especially when I have to include flash somewhere. I also try to do any animation with jquery.

    What are your thoughts on designing for SEO with CSS positioning and jquery?

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